1. Introduction

At RML ("we," "us," or "Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, share, and protect the personal information we collect from users of the RML application ("App").

2. Data Collection and Usage

Information We Collect:

• Account Information: Name, email, phone number, encrypted password
• Profile Information: Profile picture (optional)
• Location Information: When permitted, to improve delivery services
• Payment Information: Securely processed through authorized payment providers
• Device Data: Device type, OS version, unique device identifiers
• Usage Data: App interactions, order history, preferences

How We Use Your Data:

• To provide and improve our services
• To process your orders and payments
• To communicate with you about your orders and service updates
• To personalize your experience and improve the user interface
• To analyze app usage and improve performance
• To comply with legal requirements

3. Payment Data Security

All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

Merchant will not pass any debit/credit card details to third parties.

Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, RML cannot guarantee the security of any information that is disclosed online.

4. Data Sharing

We share your data only with:

• Payment processors to handle transactions
• Delivery partners to fulfill orders
• Service providers who help us operate the app
• Legal authorities when required by law

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

5. Data Security

We implement strict security measures to protect your data, including:

• Encryption of sensitive data
• Continuous security monitoring
• Regular security system updates
• Limited data access to authorized personnel only

6. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide our services. You can request deletion of your account and data at any time. We will retain certain data if required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: elonrml4@gmail.com
• Phone: 00966506706772
• Address: Madinah Road, Jeddah, Saudi Arabia